Training & Guides
Review training materials and guides to learn more about UnitedHealthcare Individual and Family plans.
UHC IFP Training
The Individual and Family Plan (IFP) training site is your one-stop shop to further your knowledge as a newly appointed or seasoned broker. This site features a variety of on-demand, interactive modules about UnitedHealthcare's IFP business.
The Individual and Family Plan (IFP) training site is your one-stop shop to further your knowledge as a newly appointed or seasoned broker. This site features a variety of on-demand, interactive modules about UnitedHealthcare's IFP business.
Guides
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- IFP Agent Guide opens in a new window
- Jarvis IFP User Guide opens in a new window
- Quote and Enrollment Guide opens in a new window
- Broker Off-Exchange Guide opens in a new window
- Commission Overview opens in a new window
- IFP Application Status QRG opens in a new window
- BOB: IFP Member Profile Page QRG opens in a new window
- IFP Delegated Access QRG opens in a new window
- Conflict of Interest User Guide and FAQ opens in a new window
- Conflict of Interest Process Video opens in a new window
- Individual Coverage Health Reimbursement Arrangement (ICHRA) FAQ opens in a new window
- Star Ratings FAQ opens in a new window
Need Help?
Contact the Producer Help Desk (PHD)
View Hours
Monday – Friday 7am – 9pm CT
Saturday 8am – 5pm CT
Sunday 12/1 | 8am – 5pm CT
Monday 12/2 -12/7 | 7am – 11pm CT
Saturday 8am – 5pm CT
Sunday 12/1 | 8am – 5pm CT
Monday 12/2 -12/7 | 7am – 11pm CT
Monday – Friday 7am – 9pm CT
Saturday 8am – 5pm CT
Sunday 12/1 | 8am – 5pm CT
Monday 12/2 -12/7 | 7am – 11pm CT
Saturday 8am – 5pm CT
Sunday 12/1 | 8am – 5pm CT
Monday 12/2 -12/7 | 7am – 11pm CT
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