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Certification modules, taken during your onboarding and annually after that, provide you with an overview of the Medicare program, an understanding of Medicare insurance options and the rules and regulations that guide your marketing and sales activities.
For more details on the certification process and technical requirements refer to the Certification User Guide.
- Annual certification requirements
- Logging into Jarvis
- Technical Requirements
- Requisitos de certificación anual
- Iniciar sesión en Jarvis
- Requisitos técnicos
Base level certification
You must take all 3 base level certification assessments and successfully pass each one, which will certify you to sell UnitedHealthcare Medicare Advantage (non-SNP), Prescription Drug and Medicare Supplement Plans.
To sell or conduct these products
Medicare Advantage non-SNP Plans
(MA non-SNP)
AARP Prescription Drug Plans (PDP)
AARP Medicare Supplement Plans
Base Level Certification
- Medicare Basics Assessment* (or you may transfer AHIP or NABIP with a passing score)
- Ethics and Compliance Assessment
- AARP Assessment
*Medicare Basics includes credit for Medicare Advantage Plans (non-SNP), Prescription Drug Plans and Medicare Supplement Insurance Plans
Next level certifications
After you successfully pass all BASE level assessments you may then select any of the NEXT level assessments.
Anyone with a passing score for the Base level certification may also take these two assessments to sell or conduct D-SNP/C-SNPs and to be able to host events.
Dual Special Needs Plans and/or Chronic Condition (D-SNP/C-SNP)
To sell D-SNP or C-SNP plans you will need to pass the assessment.
Learn MoreEvent Basics
To conduct marketing/sales events, which include hosting a retail kiosk or conducting a community meeting, you will need to complete the Events Basics module, which includes knowledge checks and an attestation.
Learn More