With the member online portal, your clients can get more out of their UnitedHealthcare Individual & Family Affordable Care Act (ACA) Marketplace plan. Members can utilize the portal to:

• Explore benefits
• Access the member ID card
• Make a payment**
• Set up Autopay**
• Choose and manage their primary care provider (PCP)
• Search for an in-network pharmacy
• And more

Registration is easy – members can simply go to myuhc.com/exchange and click “register.” They will need their member ID number, which can be located on their member ID card or invoice. If they need assistance, you can help them by looking up their member ID number in your book of business* (BoB). They can then set up a login, but will be required to respond to either an email or phone call to verify their identity.

The video and flyer below can be shared with your clients to help them set up an account. The flyer and video are both available in Spanish and English on the Sales & Marketing Materials page on Jarvis.

Play video

To download the flyer and access videos like the one above, log in to Jarvis and go to Sales Tools > Sales and Marketing Materials.

*Currently, BoB is unavailable to eAlliance agents and eAlliance solicitors.
**Payment options may not be available in all states.

Sales and marketing materials

Go to Agent Communications