On-demand Individual & Family Plans (IFP) training modules on Jarvis have been updated with new information for 2025. These modules are available to help you become more knowledgeable about UnitedHealthcare’s Individual & Family plans. Even if you’ve completed previous versions of the modules, it is highly recommended that you review them again to ensure you are aware of any changes.

Updated and new modules include:

• Race and Ethnicity Data Collection (New!)
• IFP Products & Network
• Value Story
• IFP Background
• IFP Dental & Vision
• IFP Prescription Benefits
• Maryland Health Equity Accreditation Program
• Compliant Selling
• Agent Resources (Coming soon)

To launch the on-demand training site, go to Jarvis > Knowledge Center > Training & Guides.

IFP Training

Go to Agent Communications